Warranty Information

  • The Pebble Technology coating has a warranty period of 10 (ten) years against defects that may appear on the surface.
  • The guarantee does not cover damages caused by maintenance failures on the part of the owner of the work, namely the balance of chemical substances or caused by the nature of the water.
  • There should be weekly records of the chemical parameters of the water in order not to compromise the warranty.
  • Because they are natural pebbles and due to their manual application, this does not result in a completely smooth and uniform surface, so it is natural to have certain irregularities common to this type of New Zealand pebble coating.

Maintenance Guide

With the ownership of a pool finish comes the responsibility of maintaining proper water chemistry. This is essential in preserving the aesthetic beauty as well as attaining the expected longevity of pool surfaces.

Regular chemical testing of the pool water should take place at a minimum of one time per week. This type of water testing can be done at a local pool supply store. Based on your reports, proper maintenance should be completed to keep your pool in balance. We recommend that you keep printed reports of the pool water analysis from the pool supply store should you need to submit a warranty request.

Precautions in the first 30 days after the coating

  • Do not stop the water until the pool is completely full. If the water is interrupted, it is likely there will be a ring at the water line that will be difficult if not impossible to remove.
  • Do not enter the pool until it is completely full.
  • After the filter has been started, the pool should be brushed. Plaster residue accumulates in all newly pebbled pools and produces a cloudy appearance until cleared by filter system.  This is normal, but if not removed the residue will harden and discolor the surface.
  • Clean your filter regularly during this period.
  • Wait approximately 28 days to evaluate the final water and finish colors. Grubbing and balance will allow the water and final color to change during this period.
  • Brushing the pool finish three times a day for the first three days and twice a day for the next ten days is recommended. Brush the walls and floor of the finish towards the main drain, using a standard nylon pool brush.
  • It is recommended that you brush the pool finish three times a day for the first three days and two times a day for the next ten days. Brush the walls and the floor of the finish toward the main drain using a standard, nylon (very important) bristled pool brush.
  • Wait at least 14 days before heating the water, monitoring the chemical balance more closely after turning on the heating.
  • Do not add calcium during the first month.
  • We advise that no salt is added to the pool during the first month after applying the coating. During this period, the pool must be treated with liquid chlorine.
  • Be aware that pebbles and / or glass come off during the curing process (usually in the first few weeks). It is normal to feel a small loss of pebbles and / or glass during the start of the pool.

Maintenance precautions:

  • Chemical balance of the pool water should be kept at proper levels at all times. Failure to keep a correct chemical balance will result in a scale build up and discolouring of the pool surface
  • The PH should be maintained at levels 6.8-7.2 in the first month and 7.2-7.6 thereafter.
  • The total alkalinity of the pool should be 150 ppm.
  • We suggest that you use your local pool store to purchase all your chemicals and advice from specialist technicians.
  • Check after storms that no dirt has been deposited in the poolDo not drain the pool without consulting the manufacturer, as the surface can be seriously damaged if it dries. Drainage is not recommended for at least eighteen months, except for repair and only under professional supervision.
  • Brushing the pool finish is recommended approximately once a week, depending on the amount of dust or debris that may fall into the pool. Brush the walls and the floor of the finish toward the main drain using a standard, nylon (very important) bristled pool brush.
  • Do not chlorinate your pool until water’s pH and carbonate alkalinity are within the acceptable range. Chlorine is highly reactive and high concentrations can cause metals or minerals to precipitate (cloud water, scale and/or stain).